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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please navigate to the "Contact Us" page.


To make the ceiling balls less sticky roll them around on carpet to get them fuzzy. 

Wash them with water and dry them with a towel.

Our processing time is 1-5 Days and and shipping time is 1-3 according to USPS. We usually get orders shipped out the same day if not the next day! 

No not yet, but we will in the future

Yes, if you follow our TikTok @donnieandkensie! We have hundreds of videos showing how to use the Ceiling Balls and the Chip.